Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery costs really depend on where you live.  All of our t-shirts are printed to order in the UK, so the good news is that if you’re in the UK we offer free delivery as standard (even after Brexit).  It costs a little more to deliver to Europe, and more still for the rest of the world.  The cost of delivery is made clear once you put your address in at the checkout.

How long does delivery take?

All of products are printed on demand, which means at busy times this can take a day or two to actually produce your tee. If you select standard delivery, that means it’s likely to be around two days to produce, and another three or so days to deliver.  If you select first class delivery, it wil still take a day or two to produce, but only one other day to deliver. 

However, if you need your T-shirt urgently, you can select ‘next day’ delivery at the checkout and, provided you order before midday, your T-shirt will jump the queue and be sent out the same day for delivery tomorrow.  If you order after midday, it will be delivered the day after tomorrow.

Please bear in mind that during peak Christmas and sale season, we can have more T-Shirts to print, so if you need a Tee for a specific date, just drop us a line and we’ll do what we can to accommodate you!

What are the sizes for your t-shirts?

You can see the full size guide for all of our t-shirts here.

Which payment methods are accepted in the Online Shop?

All payments are processed using Stripe, one of the Internet’s leading payment providers. You can use any major credit or debit card, and we will be adding Apple Pay and others in the near future.

How long will delivery take?

Our standard delivery is 3-5 working days, but there is an option to pay for next day delivery. This is only available on orders placed before midday, otherwise it will be the day after.  Delivering to mainland Europe and beyond is a little harder to predict but is generally around 5 working days.

How secure is shopping in the Online Shop? Is my data protected?

All transactions on our site are encryped using SSL. We also only process your data in line with our privacy policy (which you can read here).  We don’t store any of your payment details – the payment itself is processed by Stripe, and we never actually store your payment details once the payment is confirmed.

What exactly happens after ordering?

Once your order is placed, our very lovely printing partners (Tshirtify Limited) take that order and print your chosen design onto the t-shirt of your choice. Your t-shirt is minty-fresh and brand new.  Once printed, it is lovingly packaged up and sent direct to your delivery address, where you will open it, wear it, and look…well.. FABULOUS!

Do I receive an invoice for my order?

You will receive an order confirmation once your payment is processed (usually within a minute or two of placing the order).  This will have all of your order details.  Should you require an invoice, we can prepare one for you, simply get in touch using the form on this page.

What will happen after Brexit?

Well, that’s the million dollar question isn’t it? Do you believe experts, or the bloke down the pub? Either way, life will go on, and people will still need t-shirts, so you can rest assured we’ll still be here.

Unless it goes REALLY badly, in which case we’ll probably switch to selling weapons and roadkill.

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